You have 3 days to make a refund request after your order has been delivered, only if the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any shipping fees applied.
If your purchase is found to be counterfeit, you will receive a full refund along with any shipping fees paid.
We typically refund your order through store credit. If you paid by COD, you will get credit into your account and you can buy whatever you want from fromturkey.shop.
Upon request, we can organize a refund to your credit card statement. This process takes around 10 – 15 working days from the date of your order cancellation.